grievance redressal

Citizen Confirmation Mandatory for Grievance Redressal, Says Haryana CM Nayab Singh Saini in Gurugram
02 Oct

Citizen Confirmation Mandatory for Grievance Redressal, Says Haryana CM Nayab Singh Saini in Gurugram

Balwinder Singh0 CommentsHaryana, , , , ,
Gurugram (Balwinder Singh) — Haryana Chief Minister Nayab Singh Saini on Friday announced a three-tier grievance redressal mandate across state administration: identifying citizen issues, executing solutions, and securing explicit confirmation from the affected resident before any complaint file is officially closed. Addressing reporters after chairing a comprehensive review meeting on civic amenities, infrastructure progress, and public grievances in Gurugram, Saini emphasized that administrative performance will be judged strictly by ground-level relief rather than paper clearance. The Chief Minister revealed that the state operates an internal, parallel monitoring framework directly overseen by his office to track civic delivery and collect real-time…
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Haryana Releases Rs 114 Crore to Upgrade Sports Stadiums Across State
25 Sep

Haryana Releases Rs 114 Crore to Upgrade Sports Stadiums Across State

Balwinder Singh0 CommentsHaryana, , , , , ,
Chandigarh (Balwinder Singh): The Haryana government has sanctioned 114 crore rupees for the comprehensive strengthening and modernization of sports stadiums across the state, Minister of State for Sports Gaurav Gautam announced on Friday. Speaking in Jind, Gautam stated that the state administration is committed to securing a bright future for athletes by upgrading foundational infrastructure, with the Public Works Department (Buildings and Roads) spearheading the necessary renovations and structural enhancements across various sports complexes. The announcement came during a meeting of the District Public Relations and Grievance Redressal Committee at the DRDA auditorium in Jind, presided over by the minister.…
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Haryana CM Nayab Singh Saini Resolves 13 Public Grievances on the Spot in Sirsa
12 Sep

Haryana CM Nayab Singh Saini Resolves 13 Public Grievances on the Spot in Sirsa

Balwinder Singh0 CommentsHaryana, , , ,
Chandigarh (Balwinder Singh): Haryana Chief Minister Nayab Singh Saini presided over the District Public Relations and Grievance Redressal Committee meeting in Sirsa on Saturday, directly hearing public issues and ordering swift administrative actions. Out of 16 official complaints taken up during the session, 13 matters were resolved on the spot. Saini issued stringent directives to administrative heads, warning that procedural laxity and bureaucratic delays in addressing citizen concerns would invite immediate accountability. Addressing housing and consumer issues, the Chief Minister took up a petition by Chattargarh Patti resident Vijay Kumar regarding unfulfilled flat possession in Sector-21 despite full payment. Noting…
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State Government Committed to Swift Justice for Complainants: Haryana Cabinet Minister Ranbir Gangwa
20 Aug

State Government Committed to Swift Justice for Complainants: Haryana Cabinet Minister Ranbir Gangwa

Balwinder Singh0 CommentsHaryana, , , ,
Chandigarh (Balwinder Singh): Haryana Public Works and Public Health Engineering Minister Ranbir Gangwa reiterated that the state government is committed to ensuring prompt justice and dispute resolution for every complainant. Presiding over a District Grievance Redressal Committee meeting at the Panipat District Secretariat auditorium on Thursday, the Cabinet Minister reviewed 15 public grievances, resolving eight cases on the spot while deferring seven for detailed inquiry and follow-up in the upcoming session. Addressing officials and attendees, Gangwa stated that resolving public grievances remains a top priority under the leadership of Chief Minister Nayab Singh Saini. He emphasized that monthly grievance meetings…
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Public Service Paramount; Officers Must Treat Citizens Respectfully and Resolve Complaints Timely: Haryana Education Minister Mahipal Dhanda
07 Aug

Public Service Paramount; Officers Must Treat Citizens Respectfully and Resolve Complaints Timely: Haryana Education Minister Mahipal Dhanda

Balwinder Singh0 CommentsHaryana, , , ,
Chandigarh (Balwinder Singh): Haryana Education Minister Mahipal Dhanda has directed administrative officials to prioritize public service, maintain respectful behaviour towards citizens, and resolve grievances with complete transparency and promptness. Chairing the monthly meeting of the District Grievance and Redressal Committee at the Sonipat Mini Secretariat, the Minister emphasized that the primary responsibility of every official is to ensure citizens receive timely justice and relief without unnecessary visits to government offices. During the session, Minister Dhanda reviewed sixteen public complaints spanning various government departments, resolving eight matters on the spot to provide immediate relief to the complainants. To address complex issues…
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13 Jul

CM Window Emerges as Core Grievance Redressal Platform in Haryana with High Resolution Rate

Balwinder Singh0 CommentsHaryana, , , , ,
Chandigarh (Balwinder Singh) — The digital grievance platform 'CM Window' has emerged as a major administrative tool for transparent and accountable governance in Haryana, facilitating the successful resolution of over 1.4 million public complaints. Operating under direct oversight from Chief Minister Nayab Singh Saini, the system enforces a strict compliance window, requiring departments to initiate formal investigations within one week of receiving a logged complaint. Data released by the administration indicates that out of 1,571,284 complaints registered since the platform's inception, 14,09,483 cases have been fully resolved, with the remaining files undergoing time-bound processing. Reviewing operational efficiency at Haryana Niwas…
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Panchkula Zone Power Consumers to Get Quick Grievance Redressal with Special Meetings Scheduled for July
03 Jul

Panchkula Zone Power Consumers to Get Quick Grievance Redressal with Special Meetings Scheduled for July

Balwinder Singh0 CommentsHaryana, , , ,
Chandigarh (Balwinder Singh): The Uttar Haryana Bijli Vitran Nigam (UHBVN) has released the schedule for its Consumer Grievance Redressal Forum proceedings for July 2026 to ensure reliable, high-voltage, and uninterrupted power supply. Aimed at achieving complete consumer satisfaction, these special sessions are designed to resolve ongoing public complaints quickly. The redressal meetings are scheduled to take place on July 6, 13, 20, and 27 from 11:30 AM to 1:30 PM at the UHBVN Headquarters, Vidyut Sadan, Sector-14, Panchkula. An official spokesperson for the power corporation stated that the forum will address grievances from consumers residing across Kurukshetra, Ambala, Panchkula, Kaithal,…
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Haryana Government Allocates Districts to Ministers for Public Grievance Redressal Panels
15 May

Haryana Government Allocates Districts to Ministers for Public Grievance Redressal Panels

Balwinder Singh0 CommentsPunjab, , , , ,
Chandigarh (Balwinder Singh): The Haryana government has finalized the district-wise allocation of responsibilities for its council of ministers, including Chief Minister Nayab Singh Saini, to lead the District Public Relations and Grievance Redressal Committees. According to an official circular issued by the Chief Secretary’s Office on Friday, the move aims to establish a more responsive administrative framework, enabling ministers to directly hear and resolve public complaints at the local level. Under this fresh directive, the designated ministers will chair regular committee meetings to address community concerns and bridge the gap between citizens and state governance. Chief Minister Nayab Singh Saini…
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Time-Bound Redressal of Public Grievances Is Government’s Top Priority: Aarti Singh Rao
07 Jan

Time-Bound Redressal of Public Grievances Is Government’s Top Priority: Aarti Singh Rao

Balwinder Singh0 CommentsHaryana, , , ,
Chandigarh, January 7, 2026 — Haryana Health Minister Aarti Singh Rao on Tuesday said that ensuring the timely resolution of public grievances remains the government’s foremost priority, as she conducted a public hearing at her official residence in Chandigarh. People from various districts of the state attended the interaction, raising concerns related to health services and other public interest issues. The minister patiently heard each grievance and issued clear instructions to concerned departmental officials to ensure swift and effective resolution. Emphasising accountability, Rao directed senior officers present at the meeting to dispose of all complaints within a fixed timeframe and…
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