public administration

12 Sep

Haryana CM Nayab Singh Saini Resolves 13 Public Grievances on the Spot in Sirsa

Balwinder Singh0 CommentsHaryanagrievance redressal, Haryana governance, Nayab Singh Saini, public administration, Sirsa

Chandigarh (Balwinder Singh): Haryana Chief Minister Nayab Singh Saini presided over the District Public Relations and Grievance Redressal Committee meeting in Sirsa on Saturday, directly hearing public issues and ordering swift administrative actions. Out of 16 official complaints taken up during the session, 13 matters were resolved on the spot. Saini issued stringent directives to administrative heads, warning that procedural laxity and bureaucratic delays in addressing citizen concerns would invite immediate accountability. Addressing housing and consumer issues, the Chief Minister took up a petition by Chattargarh Patti resident Vijay Kumar regarding unfulfilled flat possession in Sector-21 despite full payment. Noting…

13 Jul

CM Window Emerges as Core Grievance Redressal Platform in Haryana with High Resolution Rate

Balwinder Singh0 CommentsHaryanaChandigarh, CM Window, grievance redressal, Haryana, Nayab Singh Saini, public administration

Chandigarh (Balwinder Singh) — The digital grievance platform 'CM Window' has emerged as a major administrative tool for transparent and accountable governance in Haryana, facilitating the successful resolution of over 1.4 million public complaints. Operating under direct oversight from Chief Minister Nayab Singh Saini, the system enforces a strict compliance window, requiring departments to initiate formal investigations within one week of receiving a logged complaint. Data released by the administration indicates that out of 1,571,284 complaints registered since the platform's inception, 14,09,483 cases have been fully resolved, with the remaining files undergoing time-bound processing. Reviewing operational efficiency at Haryana Niwas…