CM Window

Chandigarh (Balwinder Singh) — The digital grievance platform 'CM Window' has emerged as a major administrative tool for transparent and accountable governance in Haryana, facilitating the successful resolution of over 1.4 million public complaints. Operating under direct oversight from Chief Minister Nayab Singh Saini, the system enforces a strict compliance window, requiring departments to initiate formal investigations within one week of receiving a logged complaint. Data released by the administration indicates that out of 1,571,284 complaints registered since the platform's inception, 14,09,483 cases have been fully resolved, with the remaining files undergoing time-bound processing. Reviewing operational efficiency at Haryana Niwas…