01
Apr
Gurpreet Singh :- A growing demand for transparency in electricity billing has emerged in Punjab, with consumers and social voices urging authorities to include detailed meter readings in mobile bill notifications. At present, the SMS alerts sent by the power utility only mention the account number and total payable amount, leaving consumers uncertain about their actual electricity usage. Residents have pointed out that the absence of previous and current meter readings in these messages makes it difficult to verify the accuracy of bills. This lack of clarity, they say, often leads to confusion and mistrust towards the billing system. Several…
