Chandigarh (Balwinder Singh): The Haryana Government has taken a significant step toward ensuring time-bound, transparent, and accountable public delivery by bringing ten essential services of the Haryana State Agricultural Marketing Board under the purview of the Haryana Right to Service Act, 2014. A formal notification regarding this regulatory expansion was officially issued by Chief Secretary Anurag Rastogi in Chandigarh. Under the new guidelines, strict timelines have been established for various citizen and farmer-centric services to eliminate administrative delays and enhance rural governance.
According to the official notification, critical administrative procedures including the issuance of No Objection Certificates, duplicate allotments or re-allotments, execution of conveyance deeds, and the re-transfer of property in the event of a sale must now be completed within a maximum period of 30 days. This same 30-day window will apply to the disbursement of ex-gratia financial assistance to families in cases where an individual suffers injuries or death during agricultural operations, provided the official visra report has been received. Furthermore, the timeline for issuing No Dues Certificates and granting clearance for property mortgages has been fixed at 15 days to streamline agricultural business operations.
For more complex legal administrative matters, such as the re-transfer of property in cases of uncontested death or evaluating ex-gratia claims that require extended documentation, the state has mandated a completion period of 60 days. In a major relief tailored specifically for the farming community, the government has ordered that the crucial J-Form, which acts as an official sale receipt for agricultural produce, must be issued within a single day. Additionally, to improve basic infrastructure and sanitation within local agricultural markets, a strict two-day limit has been enforced to resolve cleanliness issues in public toilets across all mandis.
To ensure strict compliance with these public service benchmarks, specific accountability structures have been designated for each service. The Secretary and Executive Officer of the respective board will serve as the designated compliance officers for the majority of these administrative tasks, while Mandi Supervisors or Assistant Secretaries will handle the immediate issuance of J-Forms. The District Marketing Enforcement Officer has been appointed as the first grievance redressal authority to address any public complaints regarding service delays, while the Regional Marketing Enforcement Officer will act as the second appellate authority to oversee systemic implementation across the state.
