Chatbot

Chandigarh (Balwinder Singh)— The Haryana Right to Service Commission has officially launched a WhatsApp-based chatbot designed to simplify the process for citizens to track their applications and file appeals. A spokesperson for the Commission announced on Wednesday that this initiative is a significant step toward increasing transparency and strengthening citizen services through the use of digital technology. By leveraging this platform, residents can now easily monitor the status of their requests and engage with the Auto Appeal System (AAS) directly from their mobile devices. The new chatbot allows users to receive real-time updates regarding their applications and any subsequent appeals…