25
Oct
New Delhi (Rajeev Sharma): Public-sector oil marketing companies are intensifying efforts to improve toilet hygiene at petrol pumps, with senior executives inspecting washroom facilities and QR-code feedback systems being used to gather customer responses. The drive, part of the Ministry of Petroleum and Natural Gas’ Swachhata Abhiyan, aims to make clean and accessible washrooms a regular feature of fuel stations rather than a facility maintained only during special cleanliness campaigns. Indian Oil Corporation Ltd (IndianOil) and Bharat Petroleum Corporation Ltd (BPCL) have stepped up inspections across their retail networks, bringing greater management attention to washroom maintenance and customer experience. Senior…
