Civil Aviation Ministry directive

Centre Directs IndiGo to Refund Passengers by December 7, Deliver All Mishandled Baggage Within 48 Hours

Centre Directs IndiGo to Refund Passengers by December 7, Deliver All Mishandled Baggage Within 48 Hours

New Delhi, December 6, 2025: The Ministry of Civil Aviation on Saturday issued strict directives to IndiGo, ordering the airline to complete all pending refunds for cancelled or disrupted flights by 8 PM on December 7 and to trace and deliver all baggage separated from passengers within 48 hours.Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu made the announcement on X, stating that IndiGo must immediately clear all refund backlogs and ensure that every affected passenger receives their money without further delay. He added that all mishandled baggage must be located and delivered to the passenger’s home or chosen address…
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